Awards and Certifications 2019

  • Contact Center Award – Silver Medal

    Best Contact Center and Customer Service 2019

    Gold medal winner and ranked first in both “Best Contact Center” and “Best Customer Service” in the world for 2019

Awards and Certifications 2017

  • Contact Center Award – Silver Medal

    Contact Center Award – Silver Medal

    Best Customer Service 2017 in the Middle East, Europe and Africa Award Awarded by Contact Center World.

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    Critics Choice Best Islamic Retail Bank in Saudi Arabia – 2017 (2nd time)

    Awarded by Cambridge IF Analytica.

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    Best Social Responsibility Program 2017 – KSA

    Awarded to BAJ by CPI Financial.

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    Best Customer Service Award, Abshir Baezzak Program 2017

    Awarded to BAJ by Banker Middle East Magazine.

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    Most Innovative Personal Banking Provider – Saudi Arabia

    Awarded by Cambridge IF Analytica.

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    Top Three Banks with the highest ATM performance and Cash Management

    Awarded to BAJ by Saudi Arabian Monetary Authority.

Awards and Certifications 2016

 

  • Award

    Data Quality Award

    Awarded by Saudi Credit Bureau - SIMAH.
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    Best Private Bank in Saudi Arabia - 2016

    Awarded to BAJ Global Banking and Finance Review.
  • Award

    Best Regional Private Bank to Watch – 2016

    Awarded to BAJ by Private Banker International.
  • Award

    Top 100 CEO in GCC - 2016

    Awarded to BAJ by Trends Magazine and Insead Business School.
  • Award

    Best Donor Organization - 2016

    Non-Governmental Arab Grants Council.

Awards and Certifications 2015

 

  • Contact Center Award – Silver Medal

    Best Donor Organization

    Non Governmental Arab Grants Council.
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    Best Private Bank 2015

    Global Banking and Finance Review.
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    Contact Center Award for Best Mid-Sized Inhouse Contact Center and Best Customer Service

    Mid Sized InhouseCenter in EMEA 2015 Rank Number 1 –Contact Center World.
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    Okaz Awards for Professional Excellence

    Okaz News Paper.
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    Top 100 Saudi Brands for 2015

    Al Watan Newspaper
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    Best Remittance Middle East

    CPI Financial
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    Critics Choice Best Islamic Retail Bank in Saudi Arabia 2015

    Cambridge IF Analytica

Awards and Certifications 2014

 

  • Contact Center Award – Silver Medal

    The Banker- Middle East Award for Best Credit Card Product - 2014

     

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    The Banker- Middle East Award for Best Real Estate Finance Product - 2014

     

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    Top 100 Saudi Brands Award

     

Awards and Certifications 2013

 

  • Contact Center Award – Silver Medal

    Best Mobile Banking Award - MENA region

     

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    Ideal Institution award for Supporting Social and Developmental Actions-Bahrain

     

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    7 Awards in The International Call Centers Competition in EMEA region 2013, Vienna as follows:

    Golden medal - Call Center of the Year Award | Golden medal - Call Center Services of the Year Award | Silver medal - Sales Incentives System of the Year Award | Golden medal - Administrative Leader of the Year award | Golden medal - Best Technical Support Award | Golden medal - Supervisor of the Year Award | Silver medal - Call Center Agent of the Year Award

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    World Finance Award- Best Sharia Compliant Bank, KSA

     

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    Best Contact Center in Europe, Middle East, Africa Ranked 1, Gold Medal

     

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    Best Contact Center in the World ranked 2, Silver Medal

     

Awards and Certifications 2012

 

  • Contact Center Award – Silver Medal

    CEO of the year-Islamic Banking

     

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    World Finance 100 List Award

     

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    Best New Call Center in Middle East